Program terms

These terms apply to everyone accepted into the Smoovees Creator Collective (the “Program”), which is run by 1001001239 Ontario Inc., operating as Smoovees (“Smoovees”, “we”, “us”). “You” means the creator.

You accept these terms by replying “I agree” to your acceptance email. Applying does not commit you to anything.

You take part as an independent creator. Nothing in the Program makes you an employee, agent or business partner of Smoovees.

• You must live in Canada, outside Quebec. The Program is not currently open to residents of Quebec.
• You must be at least 18 and the age of majority in your province or territory.
• There is no minimum number of followers.
• Smoovees employees and people in their households cannot earn commission.

We review every application. Approval is at our discretion and is not guaranteed. We bring creators in as small groups and may keep your application on file for a later round.

There is no fee to apply or to join, and you never need to buy anything.

Approved creators receive one bag of each flavour at no cost, so that you can try Smoovees properly before you share it. The product is not for resale.

The first two weeks are for trying it. We do not ask you to post during that time.

We ask you to share one honest post or video about Smoovees within 30 days of your welcome package arriving. A Reel, TikTok, feed post or set of Stories all count. Your personal code is sent about two weeks after delivery so that you can include it.

After that first piece, you share whenever you like. There is no monthly quota.

Your content never has to be positive. It only has to be your genuine opinion. If you try Smoovees and decide it isn’t for you, tell us. You do not need to post and you do not need to send anything back.

• You receive one personal discount code.
• It gives your audience 10% off a one-time purchase of Smoovees drink mix at smoovees.co.
• Each customer can use it once.
• It cannot be combined with other discounts or with Subscribe & Save.
• It works at smoovees.co only. It does not work on Amazon or with other retailers.
• Please do not use your own code on orders for yourself or your household.
• Please do not post your code on coupon, deal or cashback sites, or use it in paid search ads that include the Smoovees name.
• We may change or switch off a code, including where it has been shared in a way these terms do not allow.

You earn 15% of eligible net sales on every order placed with your code. The rate is the same for every creator. There are no levels to unlock and the rate does not expire.

Eligible net sales means what the customer pays for Smoovees products on that order after the discount. It does not include taxes or shipping, and it does not include orders that are refunded, returned, charged back or cancelled.

Example: a customer places a $40 order with your code. They pay $36 and you earn $5.40.

• An order counts as yours only when your code is entered at checkout. We cannot credit orders by link, by mention or after the fact.
• Only one creator code can be used on an order, so no order earns commission twice.
• Later orders that a customer places without your code, including subscription renewals, do not earn commission.
• Commission never depends on you saying something positive.

• Commission on an order is approved 30 days after the order date. This allows time for any returns.
• Approved commission is paid once a month by Interac e-transfer to the email address you give us, by the 15th of the following month.
• If your approved balance is under $25, it carries forward until it reaches $25.
• If an order is refunded after its commission was paid, that amount is deducted from your future commission.
• All amounts are in Canadian dollars.
• You receive an update each month showing your orders, your commission and what has been paid.

You are responsible for reporting and paying any tax that applies to your commission and to the value of the product you receive. If you are registered for GST/HST, tell us before your first payment. We may ask for information we need to meet our own tax reporting obligations.

You receive free product and you earn commission. Canadian advertising rules require that to be clear to your audience every time you post about Smoovees.

• Disclose in every post, video and Story frame that mentions Smoovees.
• Put the disclosure where people will see it without tapping “more”, and say it early in videos.
• Use plain wording such as #ad, #sponsored or #SmooveesPartner, and the platform’s paid partnership label where there is one.
• Share only opinions you really hold, based on your own experience with the product.

Smoovees is a food, not a medicine. Please do not say or suggest that Smoovees:

• treats, cures, prevents or relieves constipation or any other condition;
• replaces fruit, vegetables or a balanced diet;
• is free of sugar, dairy or allergens;
• is recommended or proven by health professionals or studies.

Use the product facts in your welcome guide. If you are a regulated health professional, please also follow the rules of your own regulatory body.

• You own your content.
• Your content must be your own original work and must not be misleading or infringe anyone else’s rights.
• You allow Smoovees to reshare your content about Smoovees, with credit to you, on our own social accounts, website and emails while you are in the Program and for 12 months afterwards.
• We will always ask for your separate written permission before using your content, name or image in paid advertising. Any fee is agreed at that time.
• You may use the Smoovees name and logo to refer to our products in your content, but not in a way that suggests you speak for Smoovees.

We collect and use your personal information, including your contact details, social handles, shipping address and payment email, to run the Program. We keep it only as long as we need it for the Program and to meet our legal obligations, and we do not sell it.

You can ask to see, correct or delete your information at any time by emailing hello@smoovees.co. We send Program emails with your consent, which you can withdraw at any time.

We may withhold or reverse commission, switch off a code or remove a creator from the Program for self-referral, fake or duplicate orders, sharing a code on coupon sites, misleading content, missing disclosures or any other breach of these terms.

You can leave at any time by emailing us, and we can end your participation at any time by emailing you. Your code is switched off on the end date.

Commission on orders placed before the end date is still paid on the normal schedule, unless your participation ended because of fraud or a serious breach. The sections on taxes, disclosure, product claims, content and privacy continue to apply to content you have already published.

We may change these terms, the commission rate or the Program, or end the Program, with 30 days’ notice by email. A change never reduces commission you have already earned.

• Smoovees’ total liability to you under the Program is limited to commission you have earned that has not yet been paid.
• These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
• If any part of these terms cannot be enforced, the rest still applies.